I am writing to thank you explicitly for your outstanding, over-the-top service you provided to the HSPH group in India last month. This written thank you is quite belated, and I apologize sincerely for that! It was a complete “whirlwind” when we returned and things are finally now quieting down a bit.
Just about every day since the trip, Ellie, Robyn and I have reflected about the trip and how truly amazing – from start to finish – it was. All of the hard work you and your IVAT colleagues did “behind the scenes” leading up to our arrival on March 8 and throughout the trip demonstrated the high-quality and professionalism of your company and staff. As you know, our group consisted of the Dean, his faculty and several major benefactors of Harvard. These individuals are well traveled and have a high standard for quality and service. They were all impressed by the seamless transitions from city-to-city, comfortable accommodations, reliable transportation and excellent meals. Our team had planned an extremely ambitious agenda for each of the 9 days and you and the IVAT team executed it quite beautifully – THANK YOU!
And last but certainly not least, we must reiterate our gratitude for the group upgrade at the Taj Palace, Mumbai. What an exquisite hotel and such beautiful rooms. After such long, busy days, it was so nice to rest in luxurious accommodations (in all 3 cities!). Our delegation appreciated this generous gesture and this note is to thank you on everyone’s behalf.
If you would like to have a letter of recommendation on the Vice Dean’s letterhead to share with prospective clients, please just let me know and I will gladly send to you.
I am looking forward to seeing Victor Biswas and Joseph Bell on May 11 in New York where I can thank them in person for their incredible support on our behalf and singing your praises there as well.
Please don’t be a stranger if you find yourself in Boston!! We would be delighted to host you!
With my best wishes for your continued success and prosperity.
Director of Volunteer Leadership
Office for External Relations
Harvard School of Public Health